Tekabuz FAQ — all your questions answered in one place

To open a Tekabuz account, you need an active mobile number or email address and a strong password. Registration only takes a few minutes. You must be at least 18 years old, and each person is allowed one account only.

Yes, account verification is mandatory before withdrawal. You'll typically need to submit a photo of your National ID (NID) or passport. This is done to protect your account and prevent fraud. You'll be notified by email or SMS once verification is complete.

Click "Forgot Password?" on the login page. Enter your registered mobile number or email to receive an OTP. Use it to create a new password. If you don't receive the OTP, check your spam folder or contact support.

If your account is suspended, contact our live support directly. Accounts are typically suspended for security reasons or incomplete verification. The support team will resolve the issue promptly.

Yes, you can change your mobile number or email from account settings. However, identity verification is required for security. After the change, a confirmation message will be sent to your old number or email.

Tekabuz supports multiple deposit methods including mobile banking, internet banking, and cryptocurrency. Step-by-step instructions for each method are available on the Deposit page. Deposits are typically credited to your account instantly.

The minimum deposit amount varies by payment method. For mobile banking, it generally starts from BDT 500. Visit the Deposit page or ask our live support for full details.

Deposits are usually instant. In some cases, it may take 5–10 minutes. If it takes longer than 30 minutes, contact the support team with a screenshot of your payment. Keep your transaction reference number handy for faster resolution.

Tekabuz does not charge any deposit fees. However, your payment provider may apply a small fee of their own. Please check your payment service's terms for details.

Withdrawal requests are typically processed within 1–24 hours. VIP members enjoy faster withdrawal processing. Your first withdrawal may take longer if verification isn't complete.

The minimum withdrawal amount is typically BDT 500, and the maximum limit depends on your account's VIP tier. Detailed information is available on your account dashboard or from support.

A withdrawal may be declined due to incomplete account verification, unmet bonus wagering requirements, or incorrect payment details. Contact live support to find out the specific reason.

Tekabuz offers betting on cricket, football, tennis, basketball, badminton, and all major world sports. Get live odds on big tournaments including the IPL, World Cup, and Premier League.

Yes, tekabuz offers live betting. You can place bets while the match is ongoing, watching real-time odds. Scores, stats, and match updates are displayed directly on the platform.

Tekabuz only offers games from licensed and verified providers. All games use RNG (Random Number Generator) technology to guarantee fair outcomes. Live Casino also gives you the option to play with real dealers in real time.

To play Bingo on Tekabuz, purchase one or more bingo cards and join a game. Numbers are drawn at random — mark them off as they appear on your card. Complete the required pattern and you win. Full rules are available on the Bingo page.

Open a new Tekabuz account and make your first deposit to claim your welcome bonus. Bonus amounts and terms are listed on the Promotions page. A promo code may be required to claim the bonus — grab it from the Promotions page.

Yes, but you must meet the bonus wagering requirements. For example, if the wagering is 20x, you'll need to bet 20 times the bonus amount. Once the requirement is met, any winnings can be withdrawn directly.

You don't need to join the VIP Program separately. You'll automatically earn points and progress through VIP tiers by playing and betting regularly. Each tier comes with exclusive benefits and rewards.

Tekabuz offers weekly and monthly cashback promotions. A portion of your net losses during the qualifying period is returned as cashback. Visit the Promotions page for current offer details.

Yes, tekabuz protects all your information with SSL encryption. We never share your password or banking details with third parties. Full details are in our privacy policy.

If you notice suspicious activity, change your password immediately and inform the support team. We'll temporarily lock your account and investigate. Never share your OTP or password with anyone.

Tekabuz is committed to responsible gaming. We offer tools including deposit limits, self-exclusion, and cooling-off periods. If gaming is becoming a problem, visit our Responsible Gaming page or contact support for help.